Water leaking now? 1 Shut off the main valve 2 Stay clear of wet electrical 3 Request help Find your shut-off
CybertronEmergency Plumbing
Emergency desk Request Help
SEQUENCE

From call to repair

  1. 01

    Triage call

    We confirm the incident, whether the water is off, safety risks and access details.

  2. 02

    Safety instructions

    While you wait: what to shut off, what to avoid, what to photograph.

  3. 03

    Dispatch

    A plumber with the right equipment for that emergency is assigned and on the way.

  4. 04

    Assess & price

    The cause is found and the price explained before repair work starts.

  5. 05

    Make safe

    Stop the water, isolate the line, restore service where possible.

  6. 06

    Repair & report

    Permanent repair plan and a written report for your records and insurer.

ON THE TRUCK

Equipment for emergency calls

The right tools turn a messy emergency into a controlled repair.

Plumber feeding a sewer inspection camera into a drain cleanout
Sewer cameraSees roots, breaks and blockages inside the line.
Hydro-jetter hose cleaning a drain line
Hydro-jetterHigh-pressure water that scours grease and roots from drain lines.
Pipe-freeze kit clamped on a copper line to isolate it
Pipe-freeze kitIsolates a section without draining the whole system.
Organised shelves of fittings, valves and tools inside a plumbing service van
Stocked vanCommon fittings, valves and supply lines for same-visit repairs.
  • Drain augers
  • Moisture meters
  • Thermal camera
  • Submersible pumps
  • Press & PEX tools
  • Wet/dry vacuums
LICENSING

Who is allowed to do plumbing work in Canada

Plumbing is regulated provincially, and the rules differ.

ProvinceWhat applies
OntarioPlumber (306A) is a compulsory trade: a Certificate of Qualification or registered apprenticeship is required. There’s no separate provincial plumbing-contractor licence; work is controlled through permits by the municipality.
QuebecPlumbing contractors need an RBQ licence (subclass 15.5) issued through the CMMTQ, and must be CMMTQ members. Individual plumbers hold a CCQ competency certificate.
Other provincesTrade certification and municipal permit rules vary by province and city — ask for proof of certification and whether a permit is needed.

General information, not legal advice. A live business would list its own verified licences and insurance here; none are claimed on this demo.

PRICING

What affects the cost of an emergency call

Time of call

Nights, weekends and holidays are often priced differently.

Access

Finished ceilings, tight crawl spaces and buried lines take longer.

Parts

Valves, water heaters and pumps vary widely in cost.

Severity

Make-safe now vs. a full permanent repair on the same visit.

No prices are shown in this demo. Ask for the price before work starts — every emergency call should include that step.

NEXT STEP

Need a plumber right now?

Request emergency service, or use the triage guide while you wait.

Request Emergency ServiceOpen The Triage Guide