Priority map

The order a lot gets cleared.

Every commercial site is mapped in the fall. Tap a zone to see why it is cleared in that order.

Plan of a retail plaza parking lot showing six snow clearing priority zones STORE ASTORE BSTORE C 33 FIRE ROUTE1 22 4 55 6

White squares are catch basins — snow is never piled on them.

Sites we service

Different sites, different clocks.

A plaza needs to open by 7. A condo needs its fire route clear. A distribution yard never closes.

Retail plaza lot fully cleared with parked cars after a storm
01

Retail plazas

Lots and storefronts open before the first customer, re-cleared through business hours.

Plow truck clearing an empty plaza parking lot overnight
02

Offices & overnight

Most clearing happens between midnight and 6 a.m., when lots are empty.

Worker clearing a condo entrance walkway beside a plowed parking lot
03

Condos & rentals

Resident parking, entrances, fire routes and garbage enclosures for boards and property managers.

Plow truck clearing the private road of a townhome complex
04

Townhome complexes

Private roads, visitor parking and individual driveways on one coordinated route.

Crew clearing a storefront sidewalk with a sidewalk tractor and applying ice melt
05

Sidewalk crews

Dedicated sidewalk machines and hand crews for walks, ramps and doorways.

Cleared truck lanes at a distribution centre with loading docks
06

Industrial & distribution

Docks and truck routes kept moving for shift changes and deliveries.

Service levels

How clear is clear?

Agree on the level before winter, so expectations and price match.

L1

Continuous service

Crews stay on site through the storm. Bare entrances and walks at all times.

  • Hospitals, care homes, 24/7 operations
L2

Open-by service

Fully clear by a set time, then re-cleared at agreed depths during business hours.

  • Retail, offices, medical clinics
L3

Standard service

Cleared at the trigger and after the storm, with re-clears as the agreement states.

  • Condos, rentals, townhome complexes
Wheel loader filling a dump truck with snow at night
Nighthauling
Stacking & hauling

When the piles take over.

After big storms, piles eat parking spaces and block sight lines at exits. Loaders stack them back — or haul them off-site when there is no room left.

  • Loader stacking to recover parking
  • Off-site hauling to approved snow disposal sites
  • Scheduled overnight to avoid business hours
SERVICE LOG · SR-0315Plaza · Lot A

VISIT 3 OF 4 — RE-CLEAR

Arrived
04:12
Departed
05:38
Snow depth
6 cm since last visit
Pavement
−7 °C
Areas
Zones 1–4, walks
Material
Pre-wet salt, walks + entrances
Notes
Car in stall 14, cleared around
GPS-verified · photos attached · sent to property manager
Records & liability

If someone slips, the log answers.

Property owners and their snow contractors share responsibility for safe walking surfaces. Time-stamped, GPS-verified visit logs show what was done and when.

In Ontario, written notice of a snow- or ice-related injury claim must be served on the occupier or its snow contractor within 60 days under the Occupiers’ Liability Act. Rules differ by province — this is general information, not legal advice.

Book before winter

Routes fill before the first snowfall.

Site walks, staking and route planning happen in the fall. Lock in your trigger depth, service window and contract now — not after the first storm.

—Days until fall route planning closes (Nov 1)Build Winter Plan